Shipping Policy

Thank you for choosing YUSNLAB. Each product is carefully handmade and prepared before shipment.

Processing Time

Most orders require processing time before shipping because our products are handmade.

Processing time:

• Handmade items: 7–14 business days

• Special or custom orders may require additional time

You will receive a shipping confirmation email once your order has been dispatched.

Shipping Time

Estimated delivery times:

• United States: 7–20 business days

• Europe: 10–25 business days

• Other regions: 15–35 business days

Delivery times may vary due to customs clearance, holidays, weather conditions, or carrier delays.

Customs and Import Taxes

Customers are responsible for any customs duties, taxes, or import fees required by their country.

YUSNLAB is not responsible for delays caused by customs procedures.

Shipping Damage

We carefully package every product before shipping. However, handmade ceramic products may occasionally be damaged during transportation.

If your order arrives damaged, please contact us within 7 days with photos or videos of the item and packaging.

We will review the situation and provide an appropriate solution.

Address Information

Customers are responsible for providing accurate shipping information. YUSNLAB is not responsible for failed delivery caused by incorrect addresses.